Want to be part of our team?
We are looking for great team members that want to be one of our Perfectionists.
ERP Support Analyst
Location: Brookfield, CT
Short summary of the job: This position is in charge of gathering and correctly routing the different requests from the clients. You will need to be able to see what is needed and wanted in the Manufacturing area and be able to spot trouble and potential improvements. Analyze options and propose solutions.
Fully understand, document and route the requests of our clients
Handle communications with Manufacturers when needed
Able to see what is needed and wanted in the Manufacturing area
Able to spot trouble and potential improvements
Analyze options and propose solutions
Follow up on approved solutions and make sure that it fulfills the criteria of our customer
-A lot of experience with business analysis.
-Needs to understand how Manufactring works in gerneral, what operations are invoved, etc. Note: you don't have to have been working in Manufacturing physically but that experience is helpful.
-Must have Perfector expierence
-Must have experience with ERP/Manufacturing operations like stock, serial numbers, work orders, etc. Note: Experience with other ERP systems is a bonus and counts towards such experience.
-Ideally has 2 - 3 years of experience with Manufacturing
-Familiar with Python (able to understand the code and see some potential issues)
-Experience with medical devices as well as any mechanical manufacturing is a BIG plus but not required
-Fair experience with direct customer support (you'll be working mostly at our client's facility)
-Instincts of security and high quality
-Creativity and enthusiasm to help businesses to be more successful
-Loyalty to stand for the team in good times and in bad times (way up is rarely smooth and calm)
-High sense of humor (we love fun & games!)
What's great in the job?
- Leading position in a project with great potential
- Freedom to use your creativeness
- Great chance to build up your job and future- both time-wise and money-wise.
- Full support in your professional and personal growth
- Help with relocation, if needed